Andey is

Scroll
Andey smiling in a sunny atrium

Hi, I'm Andey

Through my education, work, and life experiences, I strive to humanize technology—bridging the gap between innovation and the people it serves. My career as a tech ethnographer has centered on designing human-centric experiences that make cutting-edge tools approachable and meaningful in everyday life.

I’m driven by intellectual curiosity. With the rise of technology embedded into every aspect of our life today, I aim to understand how people interact with technology to develop human-centric designs that in turn ultimately informs us of how we as mankind has shifted our needs, values, lifestyles, and mindset.

Time is zero-sum and priceless to me. So in my free time, I love to spend time with my grandparents and loved ones, woodwork, play piano, cook, and learn.

Experiences

AI Experience PM · 2024 – 2026

HP

Designed AI experiences for HP products and presented AI PCs at HP Ignite in Barcelona.

Previously

Work, research & teaching

  • Microsoft2022

    Product Manager Intern

    • Interviewed and aggregated data of PM stakeholders to identify insights from pain points in their methods of inconsistent metrics for measuring OKR's
    • Iterated on a dynamic dashboard, and designed visualizations to create analytics to identify patterns on how to optimize OKR progress for quarter planning
  • Salesforce2021

    Technical Program Manager Intern

    • Roadmapped and identified the integration of Natural Language Processing pipelines to identify social engineering in call centers
    • Developed security playbooks to mitigate potential threats and ethical implications in voice recognition and AI systems
  • HP2021

    Product Manager Intern

    • Determined user pain points to design transformative experiences on Chromebooks through implementing emerging technologies
    • Analyzed new verticals for Education Chromebooks to further HP's domestic and global Philanthropy
  • Yahoo2020

    Software Engineering Intern

    • Published paper on developing machine learning programs in site reliability engineering tools to classify cross-metric statistics and queries
    • Reduced unresolved period of incidents by 380% by automating debugging methods that identify failure details in the email application stack
  • Unum2019

    Cybersecurity Intern

    • Developed and deployed honeypot Deceptors on Symantec software that generate alert systems when hackers penetrate the network
    • Used Python and Splunk’s Machine Learning Tool Kit to blacklist threats and automate alert processes for the Incident Report Handling Team
  • Carnegie Mellon University2020–2022

    67-250 Teaching Assistant

    • Enhance Curriculum to prepare students with relevant technology stacks for industry
    • Mentor students to guide their understanding in the potentials of Information Systems through recitations and office hours
  • Carnegie Mellon University2022

    Semiconductor Shortage Research Assistant

    • Developed a bot with Python and Selenium to web scrape and retrieve semiconductor data sheets from NXP’s dynamic website
    • Analyzed insights to identify semiconductor design commonalities among categories (i.e. automotive vs industrial applications)
    View work
  • Carnegie Mellon University2019 · 2020–2021

    Data Science Research Assistant

    • Web scraped and topic modeled Congressional speeches with Python to develop a computer-aided program that indicates latent variables of international relationships during the Cold War
    • Created automated Natural Language Processing (NLP) analysis with Python to identify Senator’s sentiments through speech texts regarding policies
    View work
  • Carnegie Mellon University2020

    Intelligent Tutor Research Assistant

    • Designed user tests that enhance users’ trust of cognitive tutoring program between AI system teachers peer collaboration
    • Prototyped dashboards to vet biases in stakeholders such as teachers in designing fair algorithms and ethical policies and protocols
    View work
  • Carnegie Mellon University2019

    Computer Vision Research Assistant

    • Tested computer vision algorithms to develop classroom technology to provide personalized feedback of students to indicate how teachers can improve
    • Used OpenCV’s ArUco markers on Virtual Reality headsets to further Simultaneous Location and Mapping (SLAM) and Stereo Depth Vision research
    View work
  • Serendipity2014–2022

    Founder and Instructor

    • Developed curriculum tailored for special education students to comprehend basic drag-and-drop programming and exercise motor skills with Lego robotics
    • Founded robotics programs at 4 local educational development companies that empower and promote students through STEM education and principles
    View work

Education

Peking University seal

Peking University

Yenching Academy · Beijing, China

M.A. China Studies

Concentration · SociologyYenching Scholar
2.7%

acceptance rate. The Yenching Academy Scholarship, a fully funded two-year master's program.

The world's cutting-edge technology is designed in America, but Made in China. My thesis interviews the people in the factories who are an equally important part of technology, from fieldwork in Taobao villages.

My research

  1. The digital divide among rural and urban spaces in China and the US
  2. The impacts of modernization on belongingness, collectivism, and identity
  3. The factors that stagnated and catalyzed China's technological innovation
Andey presenting her research poster at Carnegie Mellon
Carnegie Mellon University seal

Carnegie Mellon University

Pittsburgh, PA

  • B.S.Information Systems
  • M.S.Engineering & Public Policy
Human-Computer InteractionMachine Learning
They say that our heart is in the work, but I've learned that my work should be coming from the heart.Andey Ng

Talks

Ideas worth sharing

Builds

Things I've built

Adult Sized Rocking Horse
In the woodshop
Learning to weld
Life Size Gingerbread House
S_Table
Made in China Video
Lightsaber Holder
HP Gesture Recognition
The Diplomat
Thesis: The Faces Behind the Interfaces
Semiconductor Design Commonalities
Torchworked Swan
HP Ethnographic Research on Emerging Technologies
Welded Coffee Table
Fruit Bowl
Knitted Halter Top
Torchworked Pegasus
Woodworked Foldable Stool
Presidential Speech Webscraping Analyzer
Banana Stand
Fairness in Intelligent Tutoring AI Systems
Avatar Kinect Showdown
Speech Supporter
Domain Generation Algorithm Detectors
Spinny Chair
Cookin' Motion
Lasercut Mahjong Set
DeHumanizing Graffiti
Personal Website

Where's Andey?

Every pin where I've been